FAQ
We have summarized frequently asked questions.
About use
Yes, it is possible.
Yes, it is possible. However, when recording audio, we are not in a soundproof studio, so there is a possibility that external sounds may enter.
All studios except studio8 have natural light.
studio 3+ ・・・South facing window
studio I ・・・Southeast facing window
studio G ・・・South facing window
Yes, it is possible. Please inquire in advance.
You are not allowed to enter the studio except during usage hours. If you absolutely need to put your luggage in first, you will need to book the studio to include that time.
Rental start times will be based on the studio schedule. We do not accept changes to the start time.
Studio usage is based on the studio schedule and is in hourly increments.
The price is per studio, so you can stay at the same price even if the number of people changes.
If you use the same studio for consecutive hours, there is no need to leave in between.
You are welcome to use it as is.
Yes, it is possible. We also rent costumes such as various cosplays, Japanese clothing, wedding dresses, etc.
Yes, it is possible.
Since the studio does not have soundproofing equipment, you may only use the volume at a level that is sufficient for your own confirmation and does not disturb other companies in the building. If our staff determines that the volume is too loud, please immediately lower the volume.
If you would like to photograph your pet, please contact us in advance.
You may eat and drink as long as it is a light meal.
Please be careful not to stain the studio, walls, floor, furniture, decorations, costumes, etc.
Regarding trash, please do not leave it in the studio.
Please either take it home and dispose of it yourself, or hand it to the reception staff when you leave the studio and we will dispose of it.
When renting a studio, we do not keep or store your luggage.
We only accept items for commercial photography after prior consultation.
There is no parking lot, so please use a nearby paid parking lot.
A URL link to a nearby parking lot map is also posted on the "Access" page.
It is also possible to use it for commercial purposes. The fee is the same regardless of personal or commercial use.
About reservations
Yes, it is possible. If your desired studio is vacant, we will accept reservations until the last minute. Please feel free to contact us.
Studio reservation status is displayed in real time. Please check your desired date from the calendar on the reservation page.
About fees/payment
You can pay by cash, various credit cards, QR code, or app payment.
![使用可能クレジットカードブランド](assets/images/payment/brand.png)
![使用可能電子マネー・アプリ決済ブランド](assets/images/payment/brand2.png)
Yes, it is possible. Please inform our staff at reception.
Yes, it is possible. Please inform our staff at reception.
It will be issued by the following operating company.
InnocentFactory Co. Ltd.
Qualified invoice issuing business registration number:
T3120001169448
About reservation cancellation
Please contact us by replying to the email when making your reservation or using the inquiry form.
There is no charge for cancellations made up to 3 days before the reserved date.
If canceled less than 3 days in advance, the following cancellation fees will apply.
On the day of use and the day before | 100% of usage fee |
---|---|
Two days before the date of use | 50% of usage fee |
*If a cancellation fee is incurred, you can pay by cash, credit card, QR code, or app payment when you come to the reception desk, just as you would for normal use.
*If you are unable to come, you can also pay by bank transfer or credit card.